Hatrack River Forum: GRRRRRRRRRARGGGGGG RANT RAVE>>>arrrhchch!!!!!!!

This is topic GRRRRRRRRRARGGGGGG RANT RAVE>>>arrrhchch!!!!!!! in forum Books, Films, Food and Culture at Hatrack River Forum.

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Posted by lem (Member # 6914) on :

I just ordered a video from amazon.com. When I got my confirmation, I noticed it was VHS...I swear I ordered a DVD. DVD costs the same as VHS on this video.

*this is my first time using amazon*

I went to manage my account and change order---seriously, less then 60 seconds after I placed it. It said the order is processing and I will have to return it. But wait....it is VHS and they won't accept a return.

There is no-one to email or talk to to cancel the order. I am stuck with a VHS and a loop of screens that won't let me do anything.

*explicitive* I wish I could use some strong *EXPLICITIVES* I am on a tight budget this month, and I just spent 20+ dollars on something I can't watch because I don't have a VHS player!!!

GRRRRRRRRRRRJHKLJFHL:JKHFKLSJFD ILHG LIhskdln asl;kjhksdfh ;kjdfh;lk jf;dajnh I HATE AMAZON!!!!!!!!!

What good is a cancel/change option if you can't use it?!!!!!!!!!!

Posted by Farmgirl (Member # 5567) on :

Do they offer a toll-free number for customer assistance?

Posted by rivka (Member # 4859) on :

Have you tried emailing Amazon customer service?

Posted by rivka (Member # 4859) on :

quote:
Originally posted by Farmgirl:

Do they offer a toll-free number for customer assistance?

Couldn't find one on their website, but it's elsewhere on the web.

1-800-201-7575 or 1-206-266-2992

Posted by Will B (Member # 7931) on :

I have had a problem with Amazon before. I contacted customer service, and they fixed it. Good luck.