posted
I have a question, and I am sure it has a pretty easy answer.
The problem is, I don't know it.
This is my first computer, the first one I bought myself and that is good enough to do things, anyway. But there are some serious gaps in my knowledge sometimes, so please bear with me....
I was at my parents house, and they have a so-so computer. I am playing D&D with Eduardo, and I had to download a character sheet from here. It says that I need adobe reader to access the files, and on my parents computer it worked fine.
But here, on my computer that is better, faster, and 6 months newer, it doesn't. It says that " the compressed (zipped) file is corrupted or damaged", which doesn't make sense if I could acess it last night, right?
I have an adobe program listed under programs, but when I click on it it goes to the "Adobe download manager"...I don't see Acrobat listed though, nor is there any reader listed.
And when I tried to download the reader from the Adobe site, the download manager flashed, and a message came up that said "no download currently availible.
Is that because I already have it, but I am just not seeing it?
Is the problem with the files? Can anyone else read them from the site?
I have the reader on my computer, but it won't read the files when I click on open as an option.
However, is I save it to my computer, and then open it, the Adobe kicks in and the sheet is readable....
Weird....
Any ideas? Is there a setting I can tweak? Why is this doing this at all? Obviously there is nothing wrong with the files....so what is messing up....and how do I fix it?
posted
Okay, THAT I can answer. You can't open them without saving them because they are compressed. You have to download and extract them.
Posts: 13680 | Registered: Mar 2002
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posted
Yep, it seems to have worked when I downloaded....but at my parents house I just clicked on open, and it worked...
Posts: 15082 | Registered: Jul 2001
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posted
Maybe a different version or something. I know that Powerpoints compressed on the web can be opened, but they are clunky (and read-only). Maybe your parents have a version of Acrobat that allows a compressed file to be read, but yours does not.
What I REALLY don't get is why these files are compressed at all. I mean, they are like 1 to 3 pages each, and Wizards of the Coast can certainly afford the bandwidth. I've never heard of compressing PDF documents before.
Posts: 13680 | Registered: Mar 2002
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posted
Okay -- it works okay when you save it out as a *.pdf and open Reader and then open the file, right?
But on your parent's machine, if you simply click on the hyperlink, it opens without having to save it, right in the browser, is that what you are saying?
Open your Acrobat Reader program. Go to EDIT - PREFERENCES -- Click on OPTIONS on the left hand side (this is in version 5.0 - it might be in a different location on version 6.0) and you will see a checkbox for "Display PDF in browser". Is this checked or unchecked on yours?
I have a program listed as Adobe in my program list, but when I click it it says Adobe Dwonload Manager...and nothing else. I know I have it, because when I click the file I saved it works...Adobe reads it, I can see it working.
posted
Now I am more confused....and I think I swrewed up, at leat twice...
HELP!
I tries to downlaod what apperaed to me to be an free upgrade of winzip....and it is only a trial one, which it didn't say before I installed it.
So if I click on uninstall, will it uninstall all winzip files, including the old version that would work if I saved the file to a folder?
Oh, about that...lol...
The window that would come up when I clicked on the link to the character sheets would ask if I wanted that message to appear every time...eventually I clicked no.
oops.
Now it won't let me have the option of saving it...it just reads "Corrupted or damaged zip file", and blinks off.
So now I can't even save it to a file...
I am really starting to hate this computer...
Kwea
Now, after posting this, it asks me again...but I haven't done anything to it since then....weird...
posted
What you need to do, Kwea, is give us a step-by-step description of what you're doing, including the error messages you get when you do it.
Posts: 37449 | Registered: May 1999
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Also, I believe that the current version of Adobe Acrobat won't work with an earlier version of Internet Explorer than IE 6. IE 6 makes my computer crash. Luckily, it does work with Firefox. So, it could be your browser that is causing the problems with Acrobat.
Posts: 2034 | Registered: Apr 2004
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posted
This is a good example of exactly why I love Windows XP Remote Assistance here at work. I will have a user call and explain their problem to me, and it still doesn't make sense, so I can just remote into their PC, see their desktop, and watch them walk through the steps of what they are trying to do and when they get the error messages. It has made my job so much easier since we started using it on the helpdesk...
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