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Author Topic: Infuriating!
Lisa
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Member # 8384

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I woke up this morning, and when I got to my computer, I had no internet connection. I tried pinging Yahoo.com from a command prompt, and it worked fine. So something was goofy with Windows.

I went into the kind of panic an addict might go into when faced with going cold turkey. I won't say I broke into a cold sweat, but it was close.

Finally, I tried shutting down ZoneAlarm. And what do you know? I got my internet back.

So I Googled the problem. And it turns out that people all over were experiencing the same thing. And reacting in much the same way, which made me feel a little less like a geek.

Turns out that Microsoft issued a security download that kills the internet connections of anyone using ZoneAlarm on Windows XP. Here's a press release from ZoneAlarm, but there were tons of articles online about it.

Microsoft is evil. That is all.

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Shigosei
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I had the same thing, and I noticed that the internet broke right after the update. I've had annoyances with Zone Alarm before, so I shut it down, and everything worked just fine.

Interesting that it was a widespread thing, not something unique to my computer.

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Nighthawk
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quote:
Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users...
quote:
Recommended Actions -

Download and install the latest versions...

Uh...

*EDIT*
Yeah, I see the text further down. I'm always hesitant to uninstall a "hot fix" myself.

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lobo
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Perhaps ZoneAlarm is evil...
Posts: 571 | Registered: Mar 2001  |  IP: Logged | Report this post to a Moderator
   

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