code:and hit enter. A DOS prompt window should come up. At the DOS prompt, typecmd
code:and hit enter again. After a breif pause, one of three things should appear:ping www.google.com
code:ORPinging www.l.google.com [64.233.167.147] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
code:If you get the third option (the numbers may be different, but that's not important right now), it means you're connected to the internet, but there's something wrong with your broweser.Pinging www.l.google.com [64.233.167.147] with 32 bytes of data:
Reply from 64.233.167.147: bytes=32 time=41ms TTL=240
Reply from 64.233.167.147: bytes=32 time=27ms TTL=240
Reply from 64.233.167.147: bytes=32 time=42ms TTL=240
code:.ipconfig /all
quote:I should note that we may not have had to reinstall Windows, but it got to the point where that was easier than more troubleshooting. We had imaged clean installs and very good backups around, so it was less traumatic for me than it may be for you.
HOw do you re-install windows and will I lose all of my picures I have downloaded if I do this?
quote:But that's good, you're saying. Neh?
Can I get a USB DSL modem?
We apologize, but currently we can only send you a DSL modem that connects to your computer's Ethernet card.
quote:
But what do I do with the old CD?
Microwave it, on low, for 5 seconds.
code:That should be Google's IP address. If you get a response on the ping (as opposed to a "request timed out" message), then it's your DNS configuration at fault.ping 66.102.7.104