quote:

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My PC won't acknowledge the internet.

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Neither does my mom.


 

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Posted by TomDavidson (Member # 124) on :
 
Tern, she's on a Powerbook. But, yes, she should try pinging 192.168.0.1 and 192.168.0.2 -- unless she knows the IP address of her router, in which case she should ping THAT.

What IP address is your machine reporting, if any?
 

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Posted by Rappin' Ronnie Reagan (Member # 5626) on :
 
Am I pinging the address from the PC or my Powerbook?
 

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Posted by TomDavidson (Member # 124) on :
 
Your Powerbook.
 

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Posted by Rappin' Ronnie Reagan (Member # 5626) on :
 
Okay, I tried both the IP addresses you listed and neither worked, so then I looked up what the standard IP address is for the router I have (a Linksys something) and got 192.168.1.1, and I get all the packets back from that address. My Powerbook is using the wireless network, too, and it's only about 5 feet away from the PC and isn't having any problems.
 

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Posted by John Van Pelt (Member # 5767) on :
 
Try the following:

• From the Start Menu, select Run...
• In the 'Open:' field type 'cmd' and click OK
• You should see a black cmd.exe window with a 'C:\' prompt and a blinking cursor
• Type 'ipconfig \release' (without the quotes), and press Return
• After a brief moment you should see a message reporting the IP adapter is released
• Type 'ipconfig \renew', and press Return
• After a slightly longer moment, you should see a list of new IP assignments and a 'success' message. If you do not, report back here on what message you do receive
• Type 'exit' and Press return, or simply close the cmd.exe window
• Relaunch your browser and test your connection.

quote:

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No operation can be performed on Local Area Connection while it has its media disconnected. IP Address for adapter Wireless Network Connection has already been released.

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Then I tried ipconfig /renew and it said the same thing about the Local Area Connection and not having the media disconnected, then it gave a list of the Connection-specific DNS Suffix, IP Adress, subnet mask, and default gateway for the Wireless Network Connection. And the whole time a little speech bubble was in the bottom right corner of the screen taunting me by saying the wireless connection was connected and had good signal strength.
 

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Posted by John Van Pelt (Member # 5767) on :
 
You have exhausted my meager bag of PC tricks (formerly a Mac guy meself).

It sounds as if it is one of the following:

- Your hardware configuration is looking for a different (etherlan?) connection. Try rebooting to the BIOS and check the machine profile.

- The wireless card adapter is not properly installed or configured. Try going to network settings under Control Panels, and clicking all over properties and so forth until your eyes cross and you start cursing Bill Gates in satanic voices.

- The wireless adapter is properly installed, but is conflicting with something else. Same troubleshooting process as above.

GL -jvp
 

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Posted by Bokonon (Member # 480) on :
 
Check your network connections (on the PC, in the control panel), and see if any network bridges have been created and enabled. If so, disable the bridge, and try the ipconfig stuff mentioned before.

-Bok
 

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Posted by TomDavidson (Member # 124) on :
 

quote:

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then it gave a list of the Connection-specific DNS Suffix, IP Adress, subnet mask, and default gateway for the Wireless Network Connection.

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I misunderstood. I thought I was debugging a Mac.

1) What did it give you for a gateway? More importantly, can you ping that gateway address?

2) Do you have a network bridge appearing in your Network Connections dialog?

3) Can you use another browser to surf the Internet? Is it possible to ping, say, www.hatrack.com from the command line?
 

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Posted by tern (Member # 7429) on :
 
Okay, so you're able to ping your wireless router at 192.168.1.1. Good, that is a first start. Now, try pinging www.yahoo.com. If you get packets back, then it is likely a configuration issue with your browser.
 

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Posted by Rappin' Ronnie Reagan (Member # 5626) on :
 

quote:

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1) What did it give you for a gateway? More importantly, can you ping that gateway address?

2) Do you have a network bridge appearing in your Network Connections dialog?

3) Can you use another browser to surf the Internet? Is it possible to ping, say, www.hatrack.com from the command line?

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1) 192.168.1.1 and nope.
2) Nope, it just lists the wireless and ethernet connections. The wireless one says connected and firewalled and the ethernet one says disconnected.
3) Neither Firefox nor IE works, and pinging Hatrack doesn't work.
 

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Posted by Frisco (Member # 3765) on :
 
Have you tried plugging it in?





Yeah? Well, my knowledge's exhausted.
 

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Posted by TomDavidson (Member # 124) on :
 
Wait a sec. You said earlier that your router's address was 192.168.1.1, and you COULD ping it -- or at least got all the packets successfully returned. Can you no longer ping that addy from your PC?

(BTW, here's a suggestion: turn off the firewall that you're seeing on your wireless network connection. It's not likely to be your issue, but it'll eliminate a random factor.)
 

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Posted by Rappin' Ronnie Reagan (Member # 5626) on :
 
I was pinging it from the Powerbook before.

edit: Pinging still doesn't work with the firewall turned off.
 

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Posted by TomDavidson (Member # 124) on :
 
Ah.

Okay, then. Disable your firewall. Then type IPCONFIG /ALL (on your PC), and type here what you get back. I suspect you're not getting DHCP from your router.
 

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Posted by tern (Member # 7429) on :
 
Also, ping 127.0.0.1 and let us know if that worked.
 

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Posted by Rappin' Ronnie Reagan (Member # 5626) on :
 

quote:

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Windows IP configuration
host name: desktoppc
primary dns suffix:
media type: hybrid
IP routing enabled: no
WINS proxy enabled: no
DNS suffix search list: chartertn.net

ethernet adapter Local Area Connection:
media state: media disconnected
description: Realtek RTK8139 Family PCI Fast Ethernet NIC
physical address: 00-40-CA-41-F6-A9

ethernet adapter Wireless Network Connection:
connection-specific DNS suffix: chartertn.net
description: D-Link Air DWL-520 Wireless PCI Adapter <rev.D>
physical address: 00-11-95-87-7E-C5
DHCP enabled: yes
autoconfiguration enabled: yes
IP address: 192.168.1.103
subnet mask: 255.255.255.0
default gateway: 192.168.1.1
DHCP server: 192.168.1.1
DNS servers: 24.158.96.132, 24.158.96.133
lease obtained: Thursday, November 3, 2005 10:29:10 PM
lease expires: Friday, November 4, 2005 10:29:10 PM

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• Unplug the power cord to both the router and the cable modem or whatever your connection is.
• Shut down the computer in question. Allow for about 45 seconds to go by and place the power cord back into the cable modem. Allow all the lights on the cable modem to come back up. (Well except for the one that indicates PC activity, of course.)
• You should be able to power the computer back up at this time and go ahead and reconnect the power cord to the router.
• Now check your internet connection. Sometimes the cable modem and the router get out of sync and drop packets (stupid Network layer).