I turned on my computer this morning and Kaspersky had a little pop up box saying something about PDM Key Logger has been detected on my computer. Then the box goes poof and I can't seem to find any info on it when I pull up Kaspersky.
I googled and have found quite a bit of information. The problem with that information is that it never seems to make sense to me what they're saying or what to do to fix the problem.
Is anyone familiar with this issue? If so, please help.
Thanks!
Posted by The White Whale (Member # 6594) on :
Be careful. I've had one or two spyware infections that pretended to be spyware detectors. Perhaps run a full scan, ideally with a few different trusted programs.
See if that helps.
Posted by Tammy (Member # 4119) on :
What do you mean? Are you saying that I could have an infection pretending to detect something via that little box that popped up Kaspersky like?
Kaspersky is the only detector that I have or that I'm aware of having.
What different trusted program do you suggest?
Posted by Strider (Member # 1807) on :
Ad-Aware, Spybot, and AVG are all good free spyware/virus removing programs.
Posted by Tammy (Member # 4119) on :
They will catch something that Kaspersky doesn't?
Posted by Strider (Member # 1807) on :
No idea, I know nothing about Kaspersky. You asked for suggestions of other trusted programs right?
It also seems like either Kapersky is not able to find the problem, or that the problem has somehow infected Kapersky right? In either case, an alternate program may help.
Posted by DSH (Member # 741) on :
There is no one perfect anti-virus program. It's a good idea to regularly run a scan with a [good] program you don't normally use.
Posted by Tammy (Member # 4119) on :
I'm so clueless about this kind of thing.
I found where Kaspersky logged it as being suspicious. Saying it detected 'legal software that can be used by criminals for damaging your computer or personal data PDM.keylogger'
Object - Kernel mode memory patch Criticality - Medium
So, that indicates that it found it and is aware of it..right? Not that it's "infected" by it.
It gives me the option of "Quarantine" but I have no clue what to quarantine out of all my files.
Bare with me folks! Clueless.
If it logs it along with others that it's listed as suspicious (malicious URL's) and also a few others that it's catagorized as Infected (Trojan programs & virus Heur:Trojan Script.Generic) does that mean it's "handled" them? There's a "Disinfect all" option next to the "Quarantine" option, but it's not highlighted.
Posted by TomDavidson (Member # 124) on :
Choose "Disinfect All."
Posted by Tammy (Member # 4119) on :
I wish I could. It doesn't allow me to...it's not highlighted.
Posted by Herblay (Member # 11834) on :
Looks like it's nothing to worry about -- just a quirk of your antivirus program being overprotective.
Posted by Threads (Member # 10863) on :
A general method for removing viruses/other junk:
1. Download HijackThis (Link) 2. Restart your computer in Safe Mode (not necessary unless the virus/whatnot is interfering with your ability to use your computer) 3. Run HijackThis and save a log 4. Paste the log into http://www.hijackthis.de/ and/or post the log here and you'll get some advice.
Posted by theamazeeaz (Member # 6970) on :
Thanks for the help guys! Awesome help when I need it, as always.
There was a new free version update online of Kaspersky. I downloaded it. After updating and scanning...everything seemed okay. Your links and advice helped.
I am going to try another free scan...just to make sure.
Posted by Hobbes (Member # 433) on :
One key logger more or less isn't worth dying for.
Hobbes Posted by IanO (Member # 186) on :
superantispyware (www.superantispyware.com) has been amazing at finding and removing stuff that ad-ware or spybot (to say nothing of trend micro) in our network. There are 2 versions, an installed one (which usually works well) and a standalone, in cases where you have to boot in safe mode and thus are unable to install anything). As was said, however, you need more than one.
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