posted
AVG Resident Shield (my virus scanner) keeps on popping up a message saying"
quote:Virus Trojan horse Dropper.Small.4.AG
is found in file C:\System Volume Information\_restore{6E-longwindednumber}\RP16\A0000567.exe
To remove this virus, please run AVG for Windows
So I run AVG and it finds nothing.
I've tried to find the .exe file listed, but even searching for hidden files and folders it finds nothing...
So how the heck do I get rid of this?!?
--
On a side note, it feels very weird to be a newbie at something again! After years of Mac sysadmin work I'm not used to computer problems I don't know how to solve!
Posts: 2245 | Registered: Nov 1998
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posted
Also, Windows has a feature that I find very stupid called "System Restore". It simply undeletes files that are "critical" (which means the virus fooled windows into thinking that it's a critical file) to the operation of the operating system. If you find that happens, right click on my computer, then hightlight and click "properties". Then click the "System Restore" tab and diable on the screen that opens after clicking the tab. You probably don't have to do all that, but the information could come in handy if you do.
Also, if it says the file is write-protected or in use, you might have to boot up in safe mode. Windows XP did away with that. Normally, you just press F8 at the bootup when your BIOS specs show up, but in XP you have to go to Help and Support>System Configuration Utility>and set it to the lowest possibly bootup configuration so that file won't be in use. Then you can mercilessly delete that sucker!
[ April 23, 2004, 10:44 PM: Message edited by: Nick ]
Posts: 4229 | Registered: Dec 2002
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That's what I thought to - but the directory isn't visible in my C: drive, nor is it findable using the Search facility, even when searching for hidden files & folders.
The System Restore looks like a good option to keep in mind, but sounds a too much possibility of a total screw up to try it just yet.... Posts: 2245 | Registered: Nov 1998
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posted
System Restore is only stupid if you've never had to restore a system to get it working right again. It's a life-saver when you have to do such a thing (especially on business-critical machines).
But yes, it's a System Restore issue. You need to turn it off, run AVG, then turn it back on to solve your problem.
Posts: 779 | Registered: Dec 2003
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