"Thank you for choosing America Online! My name is Nathan, are you calling to set up your FREE trial of America Online?! HUH?! WELL ARE YOU!?!? YOU BETTER BE!!!"
Posts: 9754 | Registered: Jul 2002
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"M Division Office, Stanislawski. How may I help you Sir or Ma'am?"
or if there is equipment noise in the background:
"Stan."
Or if I get handed the phone and it is Cory:
"Hi honey."
(Cory and I try to keep a joking atmosphere on the phone lines with each other. This is because both of us are unmatched for time spent onboard the ship doing actual work. Last we checked I am winning the race.)
Posts: 2208 | Registered: Feb 2004
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Many of the other engineers I've worked with answer with just their names, either first and last or just last. My last name is too long for that to be convenient, though.
Posts: 4534 | Registered: Jan 2003
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When I worked it was "This is Adrian" because I didn't take calls directly from the public - the calls were routed to me through the receptionist, so they had already heard the "Good Afternoon, thank you for calling _____ how may I direct your call?" spiel.
Posts: 14428 | Registered: Aug 2001
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Or, every once in a while if my brain is fried, I revert to old jobs: "Thank you for calling Giggles Toys and More, this is Anneke, how can I help you?"
Posts: 285 | Registered: Apr 2005
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Well, the first time I answered at my last phone-answering job, it was "Trim Tre..., uh, Harvard Trim...Indus... *sharp breath in followed by panicked, pathetic sounding* ...Hullo?"
After that, I usually got it right. "Harvard Industries, Trim Trends division, how may I direct your call?"
Now, my only job is in a lab without a telephone. And I love it that way.
Posts: 624 | Registered: Mar 2005
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My home phone is rarely answered with "hello".
It's usually "What's up?" or something along that line. The only people that call me are people I know. Besides, I make more outgoing calls than receive calls. My family recognizes my voice right away.
Posts: 2208 | Registered: Feb 2004
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Heh, the one thing I've decided job wise for myself is I do not want a phone job... I just... hate phones for some reason.
Posts: 1831 | Registered: Jan 2003
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"Thanks for calling the computer shop, yes we can get that part. Unfortunately, due to the fact that my boss procrastinates more than any person on earth, it won't be ordered until the next time the planets line up...Yes sir, all of them...Well, there may be a chance it can get order by the next Lunar Eclipse in North America, but you'll have to pay extra...Yes sir, Walmart does sell those...Have a nice day, sir." [/slightly veiled rant]
Posts: 3003 | Registered: Oct 2004
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Hester - see, that's what I tried to tell my boss...
Another time, working at a grocery store, I misunderstood a lady who was calling and thus used the intercom to page the floor cleaning machine to the office to take a phone call. That was a good one that no one forgot in a hurry... Posts: 624 | Registered: Mar 2005
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"(My department), this is (my first name)." Simple and boring. It's enough of a battle for me to say that much. Considering I'm a telephonophobe, they're lucky I don't just get up and walk away when the damned thing rings.
And I don't answer my home phone. My answering machine answers it. If it's someone I want to talk to, I'll pick up.
Posts: 1814 | Registered: Jul 2004
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Well, I'm a TA with no office, so I never get phone calls, but I'm posting on this thread because one of my roommate's had a funny one last summer:
"It's great to be at Curves! How may I help you?" Posts: 1635 | Registered: Aug 2002
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In high school, I worked at a McDonald's. Answering the phone was boring, just, "McDonald's." But the drive thru...
One guy would say things like, "Welcome to McDonald's, where every evening is a lovely evening! May I take your order?" And then he'd give people change in McCents. "Twenty McCents is your change, sir."
Posts: 486 | Registered: Feb 2005
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Heh heh. That reminds me of a friend of mine who worked at McDonalds back in high school. He used to like saying things like, "Thank you for not choosing Taco Bell, can I take your order?"
Posts: 1814 | Registered: Jul 2004
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With me it's not so much the words I use to answer the phone, but rather the voice. For some reason when I answer the phone, my voice tends to be lower and softer. Rather husky actually - kind of like a phone sex operator (or so I've been told). It probably doesn't help that I tend to say, "Hi, this is Alexis, how may I help you?" either.
Posts: 959 | Registered: Jan 2002
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"No, this is not <name of other person in the office, who I apparently sound like on the phone>, it's Mrs. <lastname>. How can I help you?"
Posts: 32919 | Registered: Mar 2003
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If I'm at my own desk, I say, "Hello, this is Julie, can I help you?" Then they usually say, "Is this Julie?" or "Oh, I was looking for Miriam." *sigh*
If I'm at the front desk, it's, "YWCA Child Care Solutions. How can I direct your call?" Then they tell me their life story, and I say, "Let me transfer you to your case manager." *sigh*
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My boss says Shalom, even though she's not Jewish either. I don't feel quite comfortable saying that, so I just say "This is Trisha" in a medium to high to low to medium tone pattern.
Posts: 2010 | Registered: Apr 2003
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"It's a great day at Petland, this is Jane"
When I used to work for a dog kennel called Shanon's Happy Acres, I answered the phone "Shanon's, how may I help you?" but once when I saw my mom's number on the caller ID I answered with "Shanon's House of Pain, how may we hurt you?"
Posts: 1225 | Registered: Feb 2002
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