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Author Topic: Above and Beyond the call of duty
BannaOj
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There is a person in a company we do business with, who is going way above and beyond her job to help me out with a problem I have.

The problem isn't solved yet but she has been absolutely awesome.

In a business context what is appropriate for a personal thank you? Is sending her flowers or like a dining gift card too over the top? I plan to write to her supervisor to tell how wonderful she is.

AJ

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MaydayDesiax
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A thank you always depends on how well you know them. I work with my roommate, and to thank her with help at work, I usually take her to dinner or to a movie or buy her something shiny.

Since it's apparently a big thing this person's helping you with, I would say that dinner/flowers isn't over the top, and is actually a nice gesture.

What you could do is find out what they like--if they like books, movies, whatever--and get them gift certificates for something like that.

And a card. Cards rock.

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BannaOj
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Well that is the thing, I've never actually met this person, I don't know her well. Before Monday she was a perfect stranger.

AJ

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Jim-Me
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a lunch is not over the top... or even appetizers and drinks at happy hour... that's a common "thanks, you really took care of me."
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jeniwren
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AJ, write a thank you note, including a brief description of how she's gone above and beyond the call of duty, on your business letterhead to her supervisor, cc'ing her.

You could also send her a small bouquet of flowers or something else you think she might like. But for sure, send the thank you note on letterhead. It should go into her employee file.

(I'm pleased to say I have a few of these in my employee file, and I have kept copies for myself just in case I need them for future job hunting.)

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Farmgirl
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It is a SHE and you need to ask????

CHOCOLATE!

.

Actually, I get that quite often in my work (being the computer person, you know, and people always having computer problems). I get Krispy Kremes, offers for lunch, homemade brownies, etc. often show up with little thank you notes.

(no wonder I can never lose weight)

Farmgirl

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TomDavidson
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Contact her supervisor, ideally in writing. NOTHING you can do is better than letting her boss know that you think she's marvelous.

[ April 14, 2004, 01:59 PM: Message edited by: TomDavidson ]

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Xaposert
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Yeah, send a letter to someone higher up in the company.
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