posted
Hah! That will teach me not to listen to automated messages.
I've been having trouble with my net connection lately, with intermittent losses of connection in the evenings. So, naturally, I called my ISP to complain, and got an automated message : Some people in the Wharton area may be having trouble connecting to the Internet. Our engineers are aware of this problem; there is currently no estimated time of repair." Now, I don't live in the Wharton area, but the name was really blurred so I mistook it for my area, and was pleased that someone was working on it. So I hung up.
But today I got so frustrated that I decided to call again and yell at someone. And, lo and behold, the message is gone - but my problems are still there. "Oops," said I to myself. After about five minutes of really bad hold music (I think it was the CEO's daughter plucking random guitar strings, at least that's what it sounded like) I got through to a human, who, "changed the settings to stabilise the packets." I think. And now it works much better! Yay for humans!
Of course, now I've posted this it'll likely go down the tubes again. *Touches wood.*
Posts: 10645 | Registered: Jul 2004
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posted
If its DSL, it seems like you're pretty far out and they just stuck a cap on your line so as to boost low frequency signal power.
Posts: 15770 | Registered: Dec 2001
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