FacebookTwitter
Hatrack River Forum   
my profile login | search | faq | forum home

  next oldest topic   next newest topic
» Hatrack River Forum » Active Forums » Books, Films, Food and Culture » Laptop hardware problem... woe is (no longer) me.

   
Author Topic: Laptop hardware problem... woe is (no longer) me.
Speed
Member
Member # 5162

 - posted      Profile for Speed   Email Speed         Edit/Delete Post 
I have a Dell Inspiron 5100 that I bought nearly two years ago. It's still nice, but getting a bit long in the tooth. Today it developed a problem.

My CDRW/DVD-ROM drive on my laptop has been a little difficult, mechanically, of late. Today I think it finally broke. I had a CD in the drive. When I took it out and tried to close the drive, it made a grinding noise. I tried to open it, both with the button on the front and by right-clicking the drive icon in the "My Computer" file and directing it to open. Nothing worked. So I stuck a pin in the little hole and hit the catch. It opened, but it came out half an inch and got stuck. I put a knife in there to see if I could figure out what it was stuck on and immediately got the Blue Screen of Death, telling me that it had detected hardware problems and had shut down Windows and dumped the memory. I restarted it, and it worked fine. I opened the drive again with the catch. This time I was able to pull the drive all the way open, but as soon as I did, back came the BSOD.

My computer seems to be working okay, but I daren't open the drive again. My questions are as follows:

-Can I safely use the computer if I leave the drive alone?

-Is this something that can be fixed?

-Would it be worth the money?

-Would it be possible for me to order a new drive and replace it myself with the simple tools I have at home, or would it require professional help?

-If I can do it myself, how do I find a compatible drive?

It's still a nice computer, and I hate to buy a new one just because of one component, but I'm quite attached to my combo drive, and I'd hate to try to make do without.

Any help would be greatly helped and the giver of the help would be worshipped by me. [Hail] [Hail]

[ December 31, 2004, 07:50 PM: Message edited by: Speed ]

Posts: 2804 | Registered: May 2003  |  IP: Logged | Report this post to a Moderator
Hobbes
Member
Member # 433

 - posted      Profile for Hobbes   Email Hobbes         Edit/Delete Post 
OK so I'm not an expert and you shouldn't take my advice to the bank but it sounds like:

-Can I safely use the computer if I leave the drive alone?

-Would it be possible for me to order a new drive and replace it myself with the simple tools I have at home, or would it require professional help?

Would both work, the CD drive (the full thing, not just the slot that pops open) should be removable with a philips head screwdriver (and grounding yourself is a good idea too) or at least that level of tools. And I don't know how monetarily worth it is to you, you should check Dell's website for prices on a replacment drive (not that you should necessarily buy it from them since you can probably find cheaper elsewhere but it would be a quick and easy way to determine price range, I'm guessing 250 for a new good one, but I haven't looked at these things in a couple of years so I don't actually know).

Hobbes [Smile]

Posts: 10602 | Registered: Oct 1999  |  IP: Logged | Report this post to a Moderator
Hobbes
Member
Member # 433

 - posted      Profile for Hobbes   Email Hobbes         Edit/Delete Post 
Oh, and if you're on warrenty, Dell is very good about that, so call them up and get them to deal with it. If you're not on warrenty then ... forget it.

Hobbes [Smile]

Posts: 10602 | Registered: Oct 1999  |  IP: Logged | Report this post to a Moderator
Speed
Member
Member # 5162

 - posted      Profile for Speed   Email Speed         Edit/Delete Post 
Oh, yeah. No warranty. Thanks for the tip... I'm currently following your advice and checking the Dell site to see if I can find the part. [Big Grin]

[edit: this is just about the only thing I can't find there. [Frown] ]

[ December 24, 2004, 12:46 AM: Message edited by: Speed ]

Posts: 2804 | Registered: May 2003  |  IP: Logged | Report this post to a Moderator
Speed
Member
Member # 5162

 - posted      Profile for Speed   Email Speed         Edit/Delete Post 
Okay, I've looked everywhere I can think of. Dell doesn't have anything. Mwave doesn't have anything. Tigerdirect doesn't have anything. But I did find this. Does anyone know if this would work? The price seems reasonable, but I don't know for sure. I don't see any trouble replacing it myself, but I've never done it before so I could be wrong. Anyone know if this would be a good deal, or if I should be looking anywhere else, or if I should just give it up altogether?

edit: I found this as well. How does that look?

Again, many thanks. [Smile]

[ December 24, 2004, 01:21 AM: Message edited by: Speed ]

Posts: 2804 | Registered: May 2003  |  IP: Logged | Report this post to a Moderator
lem
Member
Member # 6914

 - posted      Profile for lem           Edit/Delete Post 
I will be up on to SLC on Monday, possibly Sunday. Someone gave me a really old computer. Want me to take out the CDrom? It is really old, probably 4X or slower. [Dont Know]

EDIT:

It propably wouldn't fit in a laptop..my bad. [Razz]

[ December 24, 2004, 01:19 AM: Message edited by: lem ]

Posts: 2445 | Registered: Oct 2004  |  IP: Logged | Report this post to a Moderator
quidscribis
Member
Member # 5124

 - posted      Profile for quidscribis   Email quidscribis         Edit/Delete Post 
Considering that you're talking about a laptop, you can probably swap out the CDRW/DVD drive fairly easily. It's as simple as flicking the catch on the underside of your laptop. However, before you do that, you either need to power off the laptop or stop the device in the systray. My Dell laptop (Inspiron 4500) allows me to do this. I can swap in a floppy drive or another battery.

Also. With CD drive removed from laptop, it'll have a part number on a label on the drive. Contact Dell with the part number and get a price on it.

CD/DVD drives from other models/other brands are generally not compatible. Different shapes, sizes, connections, and all the rest of it.

Good luck!

Posts: 8355 | Registered: Apr 2003  |  IP: Logged | Report this post to a Moderator
Speed
Member
Member # 5162

 - posted      Profile for Speed   Email Speed         Edit/Delete Post 
Thanks, Quid. I tried what you suggested. There were all manner of numbers on the part, but I entered one of them into Google, and I returned with this. Sounds like a pretty nice deal. It doesn't mention my computer specifically, but it does seem to be the same thing. Is that likely what I'm looking for?
Posts: 2804 | Registered: May 2003  |  IP: Logged | Report this post to a Moderator
quidscribis
Member
Member # 5124

 - posted      Profile for quidscribis   Email quidscribis         Edit/Delete Post 
Well, yeah, it sounds like you scored. Cool.

I would suggest, however, before buying, that you see if they have a better picture of the product. Make sure it looks the same. Either that, or check on their return/refund policy in case it isn't the same and you don't figure that out until you get it. Although I found their return policy here.

As long as you're comfortable with their return policy, it sounds like it's worth checking out. [Smile]

Posts: 8355 | Registered: Apr 2003  |  IP: Logged | Report this post to a Moderator
TomDavidson
Member
Member # 124

 - posted      Profile for TomDavidson   Email TomDavidson         Edit/Delete Post 
Yes.
Posts: 37449 | Registered: May 1999  |  IP: Logged | Report this post to a Moderator
Speed
Member
Member # 5162

 - posted      Profile for Speed   Email Speed         Edit/Delete Post 
Quick update: Dell was selling the part for much less than I expected, so I ordered it from them to prevent any incompatibility issues. When I got home from my trip today it was here. It took about five minutes to swap out the drives, and I didn't even have to install any new drivers. Works perfectly. In fact, it works much better than my old drive has been working for quite a long time. And $100 [new drive] < $1,200 [new laptop], so I'm elated.

[Hail] Hobbes
[Hail] quidscribis
[Hail] lem
[Hail] Tom

Thanks, one and all, for your help.

[Hat] [Group Hug]

Posts: 2804 | Registered: May 2003  |  IP: Logged | Report this post to a Moderator
quidscribis
Member
Member # 5124

 - posted      Profile for quidscribis   Email quidscribis         Edit/Delete Post 
Excellent! Glad it worked out so well! [Party]
Posts: 8355 | Registered: Apr 2003  |  IP: Logged | Report this post to a Moderator
   

   Close Topic   Feature Topic   Move Topic   Delete Topic next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:


Contact Us | Hatrack River Home Page

Copyright © 2008 Hatrack River Enterprises Inc. All rights reserved.
Reproduction in whole or in part without permission is prohibited.


Powered by Infopop Corporation
UBB.classic™ 6.7.2