posted
I have gone back in forth many times bewteen the two companies, now I actually use them both. Blockbuster starting the 24th however may have me finally cancelling my Netflix subscription.
Blockbuster return envelopes will act as free in store rentals.
quote:Blockbuster Total Access
Once you have watched your DVDs from Blockbuster Online, bring them to your local participating Blockbuster store. Keep your DVDs from Blockbuster Online with you until you're ready to check out. The drop-box outside is for in-store rentals only. Your DVDs from Blockbuster Online should be sealed in their return mailers.
Movies rented in-store will not be removed from your online Queue. To get more of the movies you love, be sure to remove the titles rented in-store from your Queue. Enjoy your in-store movie. Please allow up to two extra business days to receive your next set of DVDs from Blockbuster Online.
These free in-store movie rentals are in addition to the number of DVDs out at-a-time allowed by your Blockbuster Online plan. You can still use your free movie rental coupons from Blockbuster Online.
I live almost next store to a Blockbuster, so this is great for me.
The negative of course is that regular in store customers are going to have even less availability to choose from. That, and those not close to a Blockbuster store are probably not going to be interested at all.
Of course those that are going to benefit from this program the most are those that copy rental movies.
This whole Netflix/Blockbuster war has had me fascinated from the beginning. It makes me wish I was back in college again so I could write my Strategic Management paper on it.
Will this finally bring back customers to Blockbuster? Or just alienate people even more with their lack of availability?
Posts: 3134 | Registered: Mar 2005
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posted
See, this might actually get me to sign up with Blockbuster. I'd have the convenience of the queue and mailing system, with the impulse rental capability of just walking into a store?
I could get behind this.
Posts: 3960 | Registered: Jul 2001
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posted
Given how completely disgusted with the selection I was when I have been in the Blockbusters around here, I am not the least bit interested. Besides, to me the whole point of Netflix is NOT having another errand to run!
Posts: 32919 | Registered: Mar 2003
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posted
This is integral to Blockbuster's strategy, which hopes to drive people back into their stores for ancillary purchases. It's the only way they can compete now that brick-and-mortar rentals are dying.
Posts: 37449 | Registered: May 1999
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quote:Originally posted by rivka: Given how completely disgusted with the selection I was when I have been in the Blockbusters around here, I am not the least bit interested. Besides, to me the whole point of Netflix is NOT having another errand to run!
I'm willing to do a little leg work for a good deal. Its all about price to me anyways. I don't have cable, so I watch a lot of movies and tv shows on dvd. I signed up for Netflix orginially because the price was so much better then renting from the store. I am on the 8 out plan and have been throttled a lot lately, so the convenience factor isn't all that great anymore. My local Blockbuster's availability hasn't been as bad as others are apparantly either.
Posts: 3134 | Registered: Mar 2005
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posted
It doesn't interest me at all. I currently use Blockbuster's movie pass (2 rentals out at any time, flat monthly fee) and this program doesn't interest me because it actually RESTRICTS the number of movies I can see. Right now, if I want to, I can rent two movies, watch them, go back the same day and rent two more, watch them, go back again, etc. With the Total Access plan, I'm restricted in the number of movies I can receive, especially since Blockbuster Online's turnaround times are notoriously atrocious when compared to Netflix (2-3 business days as compared to Netflix' 1 business day), not to mention that BBO never has the newer movies I want (they're even worse about this than the stores are).
If Netflix had a brick and mortar store near me, they'd get ALL of my business, hands down.
Posts: 4313 | Registered: Sep 2004
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posted
I don't have cable either -- never have. I watch lots of stuff on Netflix.
But I do have three kids and a full-time job. Saving money is good; but when it costs me time, it has to be really worth it. This isn't. For me, anyway.
Posts: 32919 | Registered: Mar 2003
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posted
Comparing the two (I don't have either at the moment), I'm struck by a few things.
As far as their unlimited options, the prices are exactly the same.
In Netflix's favor: - There are limited options for lower amounts, limiting you to a maximum number of rentals per month for a few dollas less per month. Blockbuster doesn't offer this flexibility. - Netflix says "about 1 day" delivery - which means it could be two, and possibly three. Still, they seem committed to "about 1 day"
In Blockbuster's favor: - If you absolutely want a movie immediately, you can go to a brick-and-mortar store and rent one for free (up to four times per month). Say, on the spur of the moment, you're heading to a friend's house and want to grab a video. The Blockbuster plan gives you that option with no waiting. - Blockbuster advertises 1-3 days delivery. While this is essentially the same as saying "about 1 day", it just feels less confident in the 1 day delivery, making me feel like it's 2 days on average. I could be wrong, and they could just be covering their butts (for example, amazon always delivers well before their listed dates, at least in my experience)
If Blockbuster would offer the more limited options along with their in-store option, I'd sign up without a thought. As it is, there's a small trade-off from one to the other.
Posts: 3960 | Registered: Jul 2001
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quote:Originally posted by FlyingCow: - Netflix says "about 1 day" delivery - which means it could be two, and possibly three. Still, they seem committed to "about 1 day"
They're not. If you consistantly return your movies the day after you receive them, then they will 'throttle' you. That means they'll start delaying the shipping time by one day, ship from another facility across the country, delay the time when they say they've actually received the movie by day, etc. The last couple season of Angel, I was lucky if I got 3 of them a week, on the 3 out at a time plan.
Posts: 1412 | Registered: Oct 2005
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posted
I can't imagine having enough time to watch that many movies. With Sophie around, Christy and I watch less than half an hour of any form of media a week.
Posts: 37449 | Registered: May 1999
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posted
Having both, Netflix definitely has quicker shipping time. I always get it the day after it ships. Getting the movies to actually ships sometimes is another issue.
Posts: 3134 | Registered: Mar 2005
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posted
I never get my netflix movies in one business day. I'm lucky if I get them in 4. And I don't have fast turnaround time or anything that would cause them to slow down my deliveries.
I'd definately go for this. I'm already renting almost all of my movies in store because it takes so long to get them from netflix.
Posts: 4655 | Registered: Jan 2002
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quote: They're not. If you consistantly return your movies the day after you receive them, then they will 'throttle' you. That means they'll start delaying the shipping time by one day, ship from another facility across the country, delay the time when they say they've actually received the movie by day, etc. The last couple season of Angel, I was lucky if I got 3 of them a week, on the 3 out at a time plan.
I keep hearing about this, but never experienced it. I had Netflix for over two years and was consistently getting an average of 6 discs per week.
Blockbuster, on the other hand, consistently took 3 business days to deliver.
quote:- If you absolutely want a movie immediately, you can go to a brick-and-mortar store and rent one for free (up to four times per month). Say, on the spur of the moment, you're heading to a friend's house and want to grab a video. The Blockbuster plan gives you that option with no waiting.
One thing that really irritated me about this when I first signed up for BBO is that they don't tell you these rentals have standard due dates like any other in-store rental. That means you have 2 days, then it's late - and you have a week grace period before they charge the cost of the movie to your card.
Posts: 4313 | Registered: Sep 2004
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posted
I think a lot of people should consider either Blockbuster or Hollywood Video's in store rental programs (depending on which is closer to you). Both have a plan where you can have 2 movies out at any time for a flat monthly fee. Unrestricted by receiving return envelopes from an online service.
For people like rivka, who simply don't have the time to run the errand to the video store, it wouldn't be worth it, but for people like me who live mere blocks from the store and can spare the 10 minutes it takes, it's worlds better than either online alternative.
Posts: 4313 | Registered: Sep 2004
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quote:Originally posted by erosomniac: One thing that really irritated me about this when I first signed up for BBO is that they don't tell you these rentals have standard due dates like any other in-store rental. That means you have 2 days, then it's late - and you have a week grace period before they charge the cost of the movie to your card.
That is not the case at the store I use. I was a week late with a free online rental coupon, and didn't pay a dime.
Posts: 3134 | Registered: Mar 2005
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quote:Originally posted by erosomniac: One thing that really irritated me about this when I first signed up for BBO is that they don't tell you these rentals have standard due dates like any other in-store rental. That means you have 2 days, then it's late - and you have a week grace period before they charge the cost of the movie to your card.
That is not the case at the store I use. I was a week late with a free online rental coupon, and didn't pay a dime.
Right - they have a week grace period.
Posts: 4313 | Registered: Sep 2004
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quote:Originally posted by erosomniac: One thing that really irritated me about this when I first signed up for BBO is that they don't tell you these rentals have standard due dates like any other in-store rental. That means you have 2 days, then it's late - and you have a week grace period before they charge the cost of the movie to your card.
That is not the case at the store I use. I was a week late with a free online rental coupon, and didn't pay a dime.
Right - they have a week grace period.
That irritated you? I would think 9 days to return a movie would be a good deal. Or was it just the fact that you weren't informed?
Posts: 3134 | Registered: Mar 2005
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posted
I dunno, I would kind of assume that normal rental rules would apply - you're only getting coupons for free rentals, after all.
I understand the Blockbuster store rental program, but I would much prefer the convenience of movies showing up at my door. However, having the option of grabbing a movie on the fly as part of the deal is a nice perk.
Unfortunately, I don't watch enough movies to really warrant the unlimited options. As it is, I maybe rent a single movie a month (though that's mainly because I don't want to bother driving to a store and checking out their selection). If I chose Netflix, I'd probably go for the 2-at-a-time/4-per-month deal - but they don't offer that at Blockbuster Online.
Posts: 3960 | Registered: Jul 2001
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quote:That irritated you? I would think 9 days to return a movie would be a good deal. Or was it just the fact that you weren't informed?
I wasn't informed. Given that the Online service (the only product I'd signed up for) has no late fees of any kind because I'm paying a flat monthly fee, I think it's a reasonable assumption that any free in-store rentals I receive because of this program will follow the same guidelines unless otherwise noted, which it was not.
Ultimately, not a big deal, it was just incredibly irritating to notice an additional $27.19 missing from my checking account without an explanation.
Posts: 4313 | Registered: Sep 2004
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quote:Originally posted by erosomniac: I wasn't informed. Given that the Online service (the only product I'd signed up for) has no late fees of any kind because I'm paying a flat monthly fee, I think it's a reasonable assumption that any free in-store rentals I receive because of this program will follow the same guidelines unless otherwise noted, which it was not.
Ultimately, not a big deal, it was just incredibly irritating to notice an additional $27.19 missing from my checking account without an explanation.
I never looked at it that way before. Your right, if its part of the same program I guess it should use the same rules.
Posts: 3134 | Registered: Mar 2005
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Do an online search for netflix sucks or netflix throttling. It's a very real company policy to throttle users (that just doesn't sound right). There was actually a class-action suit against them so they started putting it in the agreement when you sign up, albeit in very roundabout terminology.
Posts: 1412 | Registered: Oct 2005
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Do an online search for netflix sucks or netflix throttling. It's a very real company policy to throttle users (that just doesn't sound right). There was actually a class-action suit against them so they started putting it in the agreement when you sign up, albeit in very roundabout terminology.
I don't really blame them. Especially when they have customers like my friend who burns copies as soon as he gets them, and then drives them to the post office to send them back the same day.
Posts: 3134 | Registered: Mar 2005
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Do an online search for netflix sucks or netflix throttling. It's a very real company policy to throttle users (that just doesn't sound right). There was actually a class-action suit against them so they started putting it in the agreement when you sign up, albeit in very roundabout terminology.
Oh, I'm aware of the stories - I just have no first hand experience with it, and neither does anyone I know. Maybe they just like Seattle and Hawaii?
Posts: 4313 | Registered: Sep 2004
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posted
As far as shipping goes, I've had the 2 at a time plan from netflix for about 2 months and I've been devouring entire seasons of shows in about a week. My turnaround time is fantastic, even when I was consistently returning disks the next day (for about 3 weeks in a row). I wonder why it's different in different places?
Posts: 6415 | Registered: Jul 2000
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quote:Originally posted by Narnia: As far as shipping goes, I've had the 2 at a time plan from netflix for about 2 months and I've been devouring entire seasons of shows in about a week. My turnaround time is fantastic, even when I was consistently returning disks the next day (for about 3 weeks in a row). I wonder why it's different in different places?
It took longer than two months for me. I started getting "throttled" after about 5 months, although the turnaround time wasn't that much worse- 3 or 4 days instead of 2 days (1 day to return, 1 day to deliver). And even then, if I stopped renting stuff for a week or two, such as when I finish whatever TV show I'm renting, the turnaround time would go back to normal.
The Blockbuster in-store option is pretty useless to me, since I don't live anywhere near a store, and don't have a car. And even if it did, I'd think twice, since I have big problems with Blockbuster's practice of censoring whatever they don't like.
Posts: 1321 | Registered: Sep 1999
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posted
You know, I've heard a lot about Netflix throttling, and I can't say I've really experienced it. I've been on either a 3-out or 4-out program, and often drop DVDs back in the mail the same day I receive them. They usually get back to Netflix quickly, and I often receive new discs within 1-2 days. There have been times when a disc was delayed because it was shipped from a different distribution center, but in those cases it was a less common disc, so it may not even be stocked at my local distribution center. I continue to remain happy with Netflix.
posted
I was only on the two out plan and Netflix still started throttling me after nine months. All because I had watched an unusual twelve discs from Netflix the previous month (usually I hit about eight). I was going to cancel this month but they talked me into another month by offering me the three out program for the second half of this month for 87 cents and doing three out next month. but as soon as November ends netflix is canceled and I'm switching to blockbuster, I have one about six blocks away next to ralphs, so that'll be a nice change if I really feel like picking up a recent release.
The only thing that's kept me at netflix was that their recommendations are so good and their interface is so fast. when I last used blockbuster their site was laggy and 98% of their recommendations were of movies I'd rated. the other two percent were recent releases.
But the throttling really pissed me off the last two months. I've been very busy and only going through about 4-6 discs a month and having at least a double plus turnaround has been EXTREMELY frustrating and annoying. I'd get movies and no longer have time to watch them because they arrived two days after I expected them (or more if it got 'lost' for a week or so after it was 'supposed' to have shipped before mysteriously showing up.
when netflix gets your disc the day after you put it in your box consistently for seven months and then suddenly it takes two-three days for them to 'get' them and another two-three days before they claim they shipped them (I've gotten some that were shipped from the other side of the country) when for the previous month things had shipped the day of or the day after they received them... well let's say I'm a very unhappy customer who has completely soured.
Posts: 128 | Registered: Aug 2006
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posted
That's really nasty. If they've been sued for it already, why oh why are they still doing it? Does the signup agreement include the fact that you can have unlimited discs unless you're really efficient and watch a lot of movies?
Posts: 6415 | Registered: Jul 2000
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posted
Dude/t go with iTunes, well give them some time to get more movies but you get them instantly! Much better then eitehr NetFlix (with their evil overuser rules) or Blockbuster (with their evil corporate conspiracy rules) if you ask me???
Posts: 871 | Registered: Jul 2006
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posted
I'm still mad at Blockbuster for mislabeling an opera I like. I'm fairly content with Netflix except for when they skip one of my series movies. Thats irratating.
Posts: 9942 | Registered: Mar 2003
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posted
Okay, now I'm wondering if I'm being throttled...
For over a year now, I've had a very consistent turn around on my discs. Mail on Monday, get notification of receipt/new disc mailed on Tuesday, disc received Wednesday, etc. This week, I returned the DVD on Monday, but didn't get notification that they'd received it on Tuesday like I usually do... In fact, I still haven't received notification and they won't let you claim it's lost in the mail until it's been at least 6 days.
I was thinking it was maybe the earthquake over the weekend that caused the delay, but I haven't heard of any other mail type delays and once the power came back on Sunday afternoon, all the planes have been running on schedule, so I don't really think that's the case.
When you're "throttled" does it happen every time you return a disc? Or is it more subtle than that? I've been watching the Angel series DVDs and have usually been getting them one right after another, sometimes 2 at a time (I'm on the 4 disc at a time plan).
Posts: 2069 | Registered: May 2001
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quote:Originally posted by maui babe: Okay, now I'm wondering if I'm being throttled...
For over a year now, I've had a very consistent turn around on my discs. Mail on Monday, get notification of receipt/new disc mailed on Tuesday, disc received Wednesday, etc. This week, I returned the DVD on Monday, but didn't get notification that they'd received it on Tuesday like I usually do... In fact, I still haven't received notification and they won't let you claim it's lost in the mail until it's been at least 6 days.
I was thinking it was maybe the earthquake over the weekend that caused the delay, but I haven't heard of any other mail type delays and once the power came back on Sunday afternoon, all the planes have been running on schedule, so I don't really think that's the case.
When you're "throttled" does it happen every time you return a disc? Or is it more subtle than that? I've been watching the Angel series DVDs and have usually been getting them one right after another, sometimes 2 at a time (I'm on the 4 disc at a time plan).
With me it just sort of happened all of a sudden. Just like you, for a good while Netflix had great turnaround time for me, then all of a sudden the throttling started.
Posts: 3134 | Registered: Mar 2005
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quote:Originally posted by B34N: Dude/t go with iTunes, well give them some time to get more movies but you get them instantly! Much better then eitehr NetFlix (with their evil overuser rules) or Blockbuster (with their evil corporate conspiracy rules) if you ask me???
When Itunes allows burning to dvd, even if it is just one use, I would switch to them. For now the low picture quality, and the computer screen keep me away.
Posts: 3134 | Registered: Mar 2005
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posted
Nah, if you have iMovie and Handbrake you can convert and burn. Need MAC to do though. Don't know what you use to do on PC. But can be done and quality not so bad. FCP is very good at this, but very pricy just to watch TV Shows and movies?
** edit to add more **
iTunes allows you to backup all of your stuff, just one copy though, so you can download movies and burn to DVD as backup in case puter dies.
Posts: 871 | Registered: Jul 2006
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posted
The funny thing about Netflix, as one of the people who was included in the recent class action settlement against them, is that, while I was a Netflix member, I NEVER noticed being throttled, which was was the lawsuit was all about. I used Netflix constantly at the time. My roommate and I were broke and couldn't afford cable and with rabbit ears on the tv, I could listen to the WB sometimes, like when the planets were aligned just right. We sent movies back and forth almost every day, and I don't ever remember having a problem. I was a member for a couple of years at the time.
Right now, I'm trying Blockbuster online to see if I'll use it. I might, or I might not. Once I could afford cable again, I stopped using it so much and it was cheaper to trek off to Blockbuster or Hollywood to pick up something for every once in a while. There are some series that I want to see, and the local Blockbusters don't keep the ones I'm looking for in stock. I'll try Blockbuster for the duration of the 30 day free trial, but I wasn't totally impressed with their collection either. I may have to stop back by Netflix and see if theirs is better.
Edited to add: For Narnia and the others wondering why Netflix still throttles even after the suit, the answer is simple. People who joined Netflix after a certain date (and don't ask me what the date is I don't remember, I just know that I joined before) were subject to a newer member agreement. Throttling (though it isn't called this in the agreement) is now included in the memeber agreement, and anyone who signs up agrees to the practice of "throttling." Those of us who were included in the Class Action suit, joined before Netflix added that wording to their user agreement, so we got to be included in the suit.
Posts: 1214 | Registered: Aug 2005
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Blockbuster Wants Your Netflix Envelopes From December 5th through the 21st, Netflix subscribers can bring the address flap (the part you usually throw away) from a Netflix envelope to a participating Blockbuster store and trade it for a free, in-store rental. You don't have to sign up for Blockbuster Online, but you do need a free store membership.
You can read the press release and get all of the details:
I switched to Blockbuster when the Total Access program began. I love it so far. Though like I said above, I have a store 5 minutes from my house.
Posts: 3134 | Registered: Mar 2005
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posted
I'm really liking this free movie thing from blockbuster. I'm actually considering switching...and I've been with Netflix since it's launch, what 5 years ago? I really like the concept of being able to either mail back your movies like netlix, OR just go to your nearest blockbuster, exchange movies for free rentals AND get the next movies in your queue mailed out right away.
I've been told that Blockbuster has increased it's stock of dvds to compete with Netlix.
The only negatives I see as of now, are possible longer waits for movies as well as the fact that I'll still have to physically return the in store rentals to Blockbuster, which was one of my main reasons for getting netflix in the first place.
Posts: 8741 | Registered: Apr 2001
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posted
Well Blockbuster just shipped me the Pirates sequel, I wasn't expecting that for months. I even got The Da Vinci Code in my mail box the day it was released. So I definitely have not had a problem yet with the wait time.
On Saturday I brought in 5 movies to blockbuster. 3 shipped yesterday (Monday) and the other 2 shipped this morning. I am enjoying it a great deal.
I don't think Blockbuster will be able to ever come anywhere near putting Netflix under. However I do believe Netflix will have a harder time taking Blockbuster online customers then vice versa.
Posts: 3134 | Registered: Mar 2005
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a) I've never really experienced the throttling mentioned here. I don't doubt for a second it happens, but I personally haven't seen it. The only delays I get are when I ask for an older DVD, and it usually has to come from some place a bit farther away.
b) About throttling... there is a way around it (of sorts). I don't have the link anymore, but I can give you the 100 yard view. Simply put, keep your queue very small. If you are like me and are on the 3 at a time plan, only keep 3-5 things in your queue. They have to send you something, and if you keep your list very small, you won't experience waits. I don't actually do this, but if I ever start getting throttled, it won't be a big deal for me to keep my own queue off line, and do this type of thing to ensure it works good for me.
c) I tried BBO once. It just didn't compare to Netflix for me. One of the main reasons I went with Netflix in the beginning was they had most of the recent LDS films in their inventory, and I hated going to the Blockbuster stores in my area and never be able to find them. BBO didn't have the films either. Also, the Netflix interface is so so so much better. I haven't seen the BBO one in a few months, but I doubt they've done much to get on par with Netflix there.
posted
In regards to the Blockbuster interface, I like the new one they have now. The drag and drop feature for adding movies is great.
Throttling is also about more then just shipping you movies further down the queue. When they started doing it to me they would also delay when they actually shipped the movies by as many as 3 days.
Posts: 3134 | Registered: Mar 2005
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posted
We've only recently started on Netflix (a bit over a month), but the reason we picked it over blockbuster was the interface (and knowing there are two netflix distribution centers pretty nearby, though there might be blockbuster ones too).
Posts: 15770 | Registered: Dec 2001
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quote:Simply put, keep your queue very small. If you are like me and are on the 3 at a time plan, only keep 3-5 things in your queue.
Hah, i keep at least over 50 movies in my queue at all times. it's one of the reasons I liked netflix. that I could just add movies i wanted to see and forget about them for a while. If there was something I really had to see soon, I would bump it up to the top, but mostly i just let the list stand. Every few months i might look through it and bump up a bunch of movies into the top 20 or so. I assume the Blockbuster Online has a similar function. Otherwise it's a no deal for me.
For me, if the two services are about equal or even if Blockbuster is slightly better, I'll stick with Netflix out of loyalty. But if Blockbuster is significantly better, I'm going to have to say goodbye to Netflix. And while it doesn't happen often with me, sometimes I get an urge to watch a particular movie one night, and I HATE having to go to Blockbuster and pay for a movie when I'm paying for my netflix.
Posts: 8741 | Registered: Apr 2001
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quote:Ultimately, not a big deal, it was just incredibly irritating to notice an additional $27.19 missing from my checking account without an explanation.
Unless you keep it for 30 days over, after the 7 day grace period you can return it for about a $1.25 restocking fee.
quote:Originally posted by Flying Cow: If I chose Netflix, I'd probably go for the 2-at-a-time/4-per-month deal - but they don't offer that at Blockbuster Online.
Actually they do, in fact they have a 1-at-a-time/2-per-month deal.
Posts: 503 | Registered: May 2005
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posted
Well Blockbuster just made another change. The 1 free instore rental coupon you get in addition to using the return envelopes, now includes a free games rental. Now that is going to get me to close at Netflix altogether, and just have two Blockbuster accounts. (With Blockbuster you can have at most 4 out at a time, but two accounts cost about the same as the 8 out with Netflix. Which by the way would give me two free game coupons each month.)
Posts: 3134 | Registered: Mar 2005
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My friend John got in at the start and so he has always gotten two free game or movie coupons but I am glad that they have brought it back.
Posts: 503 | Registered: May 2005
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posted
I cannot remember the last time I rented a movie. I've got about 20 cable channels on which I can watch movies. Not to mention On Demand that allows me to rent movies without going anywhere and waiting for the mail, and many of them are free! And if I really want to see a movie, DVDs are so cheap that I buy it.
Posts: 1042 | Registered: Jan 2001
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