When replying to an e-mail, do not delete the previous correspondance from your reply. If your e-mail system does not automatically include the previous correspondance in a reply, you need a new system. Do not change the subject lines unnecessarily.
It does not make your e-mail "prettier." All it does is waste my time as I have to search through archives looking for all your previous correspondance and then read through it, attempting to figure out what the hell it is you're talking about.
And if you insist on doing it anyway, don't you dare get upset or offended when my only response to you is, "I'm sorry, but I'm not sure what you're referring to. Can you please resend your response including the text of the original e-mail I sent, or provide some other point of reference? Thank you!"
Sometimes, I hate people.
Posts: 4313 | Registered: Sep 2004
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Also, if you don't already have an automatic signature with all of your contact info, you need to have one. E-mail is not the only form of communication! If there is an emergency I can't wait for you to have time to check your inbox, I need to call now!
Frequently, I hate people.
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posted
Now if you are sending me a forward, you better delete all the countless headers ahead of the actual material, or you are being added to my spam filter.
Posts: 3134 | Registered: Mar 2005
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posted
I Hate those previous correspondence notes on a Reply e-mail. The only one I want is the one that illicits the response. For me it represents laziness and waste (metaphorical if not literal). If it is important enough to remember I will keep the original.
So, there.
Ok, so you might be talking about business e-mails and not personal. Don't know how to react to that, but I sill hate clogged Reply e-mail.
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posted
If your e-mail interface doesn't automatically connect those messages together in a thread (and hide the original text in subsequent e-mails to boot), you need a new system
Posts: 3546 | Registered: Jul 2002
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quote:Originally posted by Occasional: I Hate those previous correspondence notes on a Reply e-mail. The only one I want is the one that illicits the response. For me it represents laziness and waste (metaphorical if not literal). If it is important enough to remember I will keep the original.
So, there.
Ok, so you might be talking about business e-mails and not personal. Don't know how to react to that, but I sill hate clogged Reply e-mail.
Yep, business e-mails: hence the thread title.
"If it is important enough to remember I will keep the original."
I get over 1,000 e-mails per day. Of those, I respond to about 500-700. Some of them are important, some of them are as routine as "the information you're looking for can be found on ____ page of our website."
I get two kinds of responses: the kind that keep the original information, and the kind that say "Okay, I read through it, can you clarify the third section?" Keep in mind that these responses may come days, possibly even weeks after the previous e-mail.
My memory isn't good enough to index tens of thousands of similar e-mails. It shouldn't have to be. Factor in that Outlook takes, on average, 5-10 minutes to search through a database of millions of e-mails and the amount of time it takes me to deal with correspondance is way, way longer than it should have to be.
Because people like you think it's "lazy and wasteful." That doesn't even make sense.Posts: 4313 | Registered: Sep 2004
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quote:Originally posted by Shigosei: If your e-mail interface doesn't automatically connect those messages together in a thread (and hide the original text in subsequent e-mails to boot), you need a new system
You have an e-mail system that will properly link tens of thousands of e-mails that all have identical subject headings and originate from the same e-mail address, but are from different people? Without crossing conversations?
posted
eros, they seem really to be bothering you.
Want me to send Emma to kick their bottoms? She and Bridey have a modeling job tonight, but they're free tomorrow.
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