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Author Topic: TV/Phone/Internet Service
RivalOfTheRose
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Does anyone know how Comcast compares to Verizon FiOS?
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fugu13
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Unless you have a particular need for (edit: exceptional -- Comcast is already pretty darn fast) speed, Comcast's cable internet should be plenty sufficient. If they're about equal in price for you, though, even the low-end FiOS plan should be at least half-again realistic Comcast download speeds, and more than double upload.
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TomDavidson
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It's worth noting that Comcast is quite possibly the most-hated company in America. If you can avoid them, do so.
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fugu13
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Comcast's service varies greatly by location.
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TomDavidson
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I will amend my statement to say that if you live in one of those areas that is apparently well-served by Comcast but never fills out customer service surveys, by all means consider Comcast as a provider. [Smile]
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Dr Strangelove
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quote:
Originally posted by TomDavidson:
It's worth noting that Comcast is quite possibly the most-hated company in America. If you can avoid them, do so.

Amen. On Monday we're having them come out to our house for the fourth time in 2 weeks. It's just grand.
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Wowbagger the Infinitely Prolonged
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I'm almost free of the Comcast death grip thankfully. I hate the very thought of a usage cap. On one end of the spectrum we have Hulu with free online video. On the other end we have Comcast, where they want you to pay for cable TV to be able to access it's online video options. With the cap I fear they'll be able to limit usage of other video sites in favor of the ones it owns.


Edit to add my service just went down....again.

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Jim-Me
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I had no probs with Comcast as an internet provider... as a TV provider they were extremely frustrating.
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Jhai
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We've always gotten excellent service with Verizon FiOS here in NoVa, and appreciate the boost in internet speed for all our various media uses. Of course, our other option is COX, so it's really no choice at all.
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Goody Scrivener
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I got rid of my Comcast internet several years ago because of the frequent outages. I finally cut the cable connection last year when I found myself unemployed. I had the basic analog cable package which was mediocre at best (I didn't get most of the channels I wanted and no OnDemand), but being analog meant that I didn't have the constant pixelization that my father gets.

I read recently that the bundled services are the absolute WORST way to go. They lure you with a great introductory rate but get you to commit to a term that greatly exceeds that trial period, then when that trial period ends, your price shoots through the roof and you're stuck because you're under contract. The savings for those 3 or 6 months is never enough to balance out the huge difference for the rest of the term, so you end up paying way too much in the end than if you'd kept separate billings.

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Darth_Mauve
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I once asked a Charter (similar enough to ComCast to be scarey)rep what the fees would be after the trial period was over. He replied, "I, um, don't know. But you'd be foolish not to get this three month rate that's less than you are paying now for just one of these services."

I replied, "Unless the fee after that three months is three times as much as I'm paying now."

He hung up.

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Dr Strangelove
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So the Comcast guy said he would be by between 2 and 5. 7 PM rolls around and he calls saying he'll be right over. 7:45 rolls around and I call him and chew him out. He say's he'll come by this morning when I get off work. We'll see.

Ahh... Comcast.

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Jim-Me
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Goody, the bundling doesn't necessarily lead to the long contract. I had bundled FiOS with no contract at all, and it was excellent. Had I not moved out of the area, I'd still have it.
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