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Author Topic: Tech Question - HP Director
Uprooted
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I have an HP PSC 2355, which I use with the HP director scanning software. I have it set to give me the "Save as" screen when I scan a picture, so it doesn't send it to whatever HP photo editor software it normally would; I just save the files to my computer. Because I'm doing a project for publication, I'm saving the photos as TIFF files.

However, for some reason when I get the "Save As" box, it is not giving me any photo file formats as options--it wants me to save it as PDF, RTF, or something else I can't remember, but no JPG, BMP, or TIF options. Help!! Why is it doing that? I used the "Scan Picture" button and not the "Scan Document," but I couldn't find anything in the settings for those buttons that would affect the output format.

I should add that I recently downloaded a plug-in to correct problems between the latest version of IE and HP Director, but I thought I'd used Director since then w/ no problems--but I may be mistaken.

I'm currently just using the Windows software to scan from my PSC, and that works but the process is a bit clunkier and slower and I'd prefer using HP director.

Any insights?

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fugu13
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Its probably set to do OCR (Optical Character Recognition), which is why its giving you text and related formats.
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Storm Saxon
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Have you tried reinstalling the software?
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Uprooted
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fugu, that was it, thanks -- Silly me, assumed that when I was using the button that said "scan picture" that it wouldn't be giving me text setting options. When I re-checked the settings, it was set for OCR.

Storm, luckily I didn't have to re-install since I have misplaced the CD! Although I guess it'd probably be available online somewhere for free download.

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