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"Aloha, this is the Kilauea Point National Wildlife Refuge, Jeremy speaking. How can I help you?"
It can actually get quite musical, since I'm usually bored enough that I feel I have to alternate the pitches and intonation of what I'm saying. *grin*
Heh. It beats my old job in Seattle where I'd be the one calling the customers to annoy them with new deals on used guitars.
Posts: 1595 | Registered: Feb 2003
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I have a thing against scripting. Even when my job "requires" it, I strip it down. For one thing, I think it's obvious and phony to use scripting, and for another, if I'm calling a place of business, I obviously have a reason, and I don't want to sit through a spiel before I even get to talk.
</rant>
Only about three people ever call me, so I just say "This is ____"
Posts: 226 | Registered: Mar 2005
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I have almost always used "[company name], this is Karen." I hardly ever get phone calls at my current job, so this works well.
*thinks* I can't remember how I answered when I worked at the copyshop, where I dealt with the public much more often. It might have been "Thanks for calling [shopname], this is Karen, how can I help you?" But I'm not sure.
Posts: 1805 | Registered: Jun 1999
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That's the way I'm supposed to do it. But, mostly I jumble the words so badly to intentionally throw the person off. That way they don't have my name when I tell them they jumped the chain of command. If they really want my name, they'll ask for it later in the conversation, I'm not into giving people more information than they need.
Posts: 1660 | Registered: Jan 2000
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I think Zotto's is the funniest, though. Sometimes we'd answer with Aloha at the florist, just to be funny.
Posts: 285 | Registered: Apr 2005
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Ooh! I remember the Anastasia reference, too. I've always wanted to do that.
In the mornings, "Student Financial Aid, this is Kirsten, may I help you?"
In the afternoons, I generally don't have to identify my place of internship because all calls are screened through the receptionist, so I just say, "Hello, this is Kirsten."
And I'm with the telephonophobes. Until this past year, I had HUGE, HUGE, HUGE amounts of telephone anxiety. Huge. I explained this to some people once. Like, the 6-digit dialing thing. "Okay, I'm going to call so-and-so." Dial 6 digits. Hang up. "Wait. What'll I say if it's an answering machine?" Think up a script for myself. Dial 6 digits. Hang up. Dial 6 digits. Hang up. "Wait, what'll I say if someone else answers?" Dial 6 digits. Hang up. "Wait, what if it's a machine and I forget my phone number because I keep dialing his?" Write down my name and phone number and a shorthand. Dial 6 digits. Hang up. Deep breaths. Dial 6 digits. Pause. Pause. Dial the last digit. Pray frantically that no one is there. Etc.
Unfortunately, I was explaining this to a bunch of counselors-in-training and they all looked at me very strangely, which was the first time I realized that not everyone goes through that.
(I've always had a somewhat easier time answering the phone than making calls, by the way.)
Seriously, though, since this past year... most of that's all cleared up. Now and then I get attacks, and I still like to have my phone number written down near me, but it's all good, overall Posts: 99 | Registered: Mar 2005
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Oh, I feel your pain, starlooker. I hate making phone calls so much that I am too chicken to call my landlord and complain about my outrageously obnoxious neighbor.
Posts: 226 | Registered: Mar 2005
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At my old job, it was "<company name>, can I help you?" if I was available, and "<company name>, please hold a moment" if I had to finish dealing wtih another customer first. These days, if I answer it at all, it's just "<firstname> <lastname>," but nobody ever calls me here, so if my boss isn't in the office (we share one about the size of a broom closet) to pick it up, I just let the voicemail get it since it's invariably for him anyway.
Posts: 957 | Registered: Aug 2002
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"Helmbock's residence, Sara speaking. How may I help you?"
After many and sundry changes as I wound my way through jobs, it's now usually:
"Hello, this is Sara" (a'la the elegent simplicity of katharina).
Edit: and since the campus phonebook was misprinted, I often answer one of my officemate's phones with:
"Hello, this is M--- G---'s desk." (*suppressed giggle)
People are often trying to phone the Women's Studies Department when his phone rings, and this results in no end of hilarity. A, ha. Especially since he doesn't have voicemail, and so it rings and rings and rings ... and rings again and rings and rings ...
--CT
[ April 14, 2005, 12:50 PM: Message edited by: Glaphyra the Righteous ]
Posts: 93 | Registered: Nov 2004
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Sometimes I answer "Ya-Hey cousin!," but only when it's my friend Abby. To anyone else I might be construed as racist.
Posts: 285 | Registered: Apr 2005
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I only answer "This is Jeromy" when it's an outside phone number that I don't recognize. Otherwise I say "Hello, _____" based on the name that appears on my phone. If it's our home phone, I answer "Hi sweetie!"
Posts: 5957 | Registered: Oct 2001
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