There are chalkboards throughout with prices written on them in perky handwriting (on the shelves around the place, not the ordering board which I think is standard printed) -- traveler's mugs, $14.95, etc.

It's noisy. There's always music playing in the background, the whine of the milk steamer is loud, they smack the espresso caps that clip into the machines to either tamp down the beans or pop the used coffee mixture out. Clonk clonk. There's a tray of mottled brown bananas by the checkout desk, though not so far gone as to be disgusting, just not particularly fresh.

People gather at tables, some to talk, some solo with work projects spread out. My least favorite customer is the one who gets on what is clearly a business cell phone call and speaks at high volume about stupid topics (at least have it be about the affair the secretary is having with the boss if I'm going to have to listen to your end of the conversation!)

I'm one of those people who blends into the wallpaper, so I can go up and stand in front of a cashier and they won't say anything to me until I actually talk to them. This happens more often than you'd think.

So anyway I order a chai tea and go wait with my friends. They get their drinks in about a minute. Three other customers get served. Four. Five. I go up and ask what the holdup is, they seem surprised. Roughly ten customers later my chai tea arrives, and they try to give it to someone who ordered the same drink thirty seconds ago. I mean they literally call my name, I walk up to get it, and they're holding it out to the other guy. He ends up getting it, I tell them they called my name, they apologize, and two customers later I finally get my tea. My friends have already finished their drinks.

I'm not saying the service at Starbucks is universally bad, it was more a quirk of my own freakish ability to avoid notice.

And you have to speak their language. You can't order a large mocha made with skim milk. It's a venti no fat no whip mocha. If you order like a normal person, you get the "look"... you are no longer hip enough to drink their product. Small = tall; Medium = grande; Large = venti; There's no fat, no whip, soy. There are plenty more SB vocab words that I don't know. I only know enough to order my one little mocha! If you order a plain coffee, make sure to ask them to leave room for cream. Half and half, skim milk, cocoa, cinnamon, and sugar are in dispensers on a bar area somewhere nearby. You can doctor your drink anyway you like. The powders are in glass shakers with metal lids like parmesan cheese at the pizzeria.

The pastries look good. Beautiful. Perfectly sliced. Different flavored scones, cake pops (red velvet, choc, and vanilla) with bright colored frosting and sprinkles; muffins, pound cake slices. But once you try them, they're heavy, too full of sugar and leave a greasy industrial baked good feel in your mouth.

And all the employees are perky. Very, very perky.

@KayTi - wow. That's some cool detail. I felt like I was reading a story there and it was just facts.

@mythique - he said any detail is helpful.

@Genevive - What kind of music does the Compton Starbucks play?

I think that covers everyone's comments...

As for my own experience - I love the place. If you're going for any type of inward emotions, just walking through the doors could bring a sense of relief, or well being. No joke.

For years, Starbucks was only somewhere I went when I was on vacation. (There wasn't one within 100 miles of me) It became synonymous with the feeling of relaxation.

Some folks hit them every day. Some might be annoyed at having to wait for their morning Joe. These details might be something to consider to. The motivation of the character.

Music will be playing in the background -- sometimes jazz, sometimes bands that you didn't know were still around (like REM). No pop music. Whatever is playing is sold at the checkout counter in a pile of 7-8 cds.

My favorite drink is caramel machiatto (many of my friends like it too). I sometimes get coffee in the morning if I go there. It is bitter and strong compared to competitor blends (they roast their beans till they're practically burnt. It seems to attract different ethnicities, but I'm not sure which (Chaldean or Eastern European?) and also high school/college age.

Behind the counter, expect a twenty or thirty-something year old. Tattoos or the kind of earrings where you can see daylight in the middle would not be unusual. Service is great. They take your order and then you pick your drink up at the end of the counter (unless you just get a coffee, in which they hand it to you right then and there).

Smells like a normal coffee shop. Atmosphere is social, casual, relaxed. Individuals have laptops sometimes. Books or a newspaper wouldn't be uncommon for an individual either.

I could probably add a few sounds.

My husband gets sbx almost every day on his way to work, and they know his order and his preferences, so when he arrives at the window, they don't offer him the coffee sleeve (the corrugated brown paper cuff that slips over your paper coffee cup to keep you from getting burned) for example.

They have "frequent buyer" types of clubs you can join (they have changed over the years so I forget what this years' specifics are) - he gets regular "free drink on us" postcards in the mail, probably at least every 2 months, maybe once a month. The card works at EVERY starbucks he goes to (to be fair he only travels within the US these days) and they clearly know how much sbx he consumes, as I feel the postcards might increase in frequency with his consumption. His card acts like a debit card, in that there's a balance on the card. When he pays, the cost of the drink is deducted from his balance. He has it set up when the balance dips below a certain figure, say 20 bucks, it will "reload" and put twenty more bucks on the card (by way of a website, where he's entered other credit card information.)

He's not quite on a first-name basis with everyone, but they all know the "peppermint mocha no sleeve" guy. And they comment when he orders something different.

Good luck writing your scene! Hope we've helped!! Oh, another important point for your writing - the food appears to be brought in via refrigerated truck. They have some quick-cook ovens, like a microwave but different. McDonalds has these kinds of ovens, too. So they can head up your sandwich, but they can't make you a new sandwich without the arugula. And they're all fancy-like. As a vegetarian, I really like their mozarella cheese/tomato/basil sandwich heated up, and their egg salad. At the airports, the sbx food offerings are different, and I think they're different outside our area, but my main experience is local where I can almost always get my egg salad. Because the food is trucked in, when they run out, they're out - hence my point about my egg salad, if they have it. So in general there aren't the smells of cooking food the way there might be at some local corner coffeeshop that serves pastries or meat pies or what have you. But as another poster mentioned, because going to sbx used to be a treat for me as a time to write and have a coffee, I personally really like the smell of the place as I walk in. Makes me feel energized and relaxed at the same time just to smell the coffee. Something about having that dedicated time for myself, I think, more than anything else. However, most sbx are kind of chaotic places, kind of loud, so my personal preference these days is to go somewhere else, but so be it. And I don't like the taste of their coffee much - the coffees are generally too acidic, too bitter, so I get an "americano" which is espresso with hot water. Cause we're dorks here in the US. Every once in a while you'll see a european order an espresso and they'll get it in what looks to the rest of us like a little kids' dixie cup (dixie = a brand of short paper cups that were always marketed to kids and used at schools for lunchroom milks and things like that) Americans like their drinks BIG!